* Complimentary travel insurance is provided for eligible domestic tour packages, subject to the terms, conditions, coverage, exclusions, and eligibility criteria of the respective insurance policy.

* The insurance coverage is provided by the concerned insurance company/insurer. All coverage, benefits, exclusions, claim eligibility, and settlement are governed solely by the insurance policy issued by the insurer.

* Always On The Go - acts only as a facilitator for the travel insurance and is not responsible for the approval, rejection, processing, delay, or settlement of any insurance claim.

* Any claim, reimbursement, dispute, clarification, documentation requirement, or query related to the travel insurance must be addressed directly with the concerned insurance company/insurer.

* While providing details required for travel insurance, such as full name, date of birth, address, nominee details, contact details, and other required information, travelers must carefully verify that all information provided is complete and accurate before the policy is issued.

* Always On The Go shall not be held responsible for any claim rejection, delay, non-payment, or loss of coverage arising due to incorrect, incomplete, inaccurate, or mismatched information/details provided by the traveler.

* Travelers are advised to carefully review the insurance policy, including coverage limits, exclusions, claim procedure, timelines, and required documentation before travelling.

* Always On The Go shall not be liable for any loss, expense, rejection, or non-payment arising from circumstances that are excluded from or not covered under the insurance policy.

* The insurance benefit is subject to the availability and applicability of the insurance policy for the traveler and the tour package concerned.